Price Guarantee Policy

Exceptional Riding at Competitive Prices

At electric bike store, we believe in providing an exceptional riding experience without breaking the bank. Our commitment to quality and affordability is backed by a robust supply chain and two years of industry experience, allowing us to offer competitive prices on all our products.

Best Prices Online

We work diligently to ensure we have the best prices available online. Most of our suppliers adhere to a Minimum Advertised Price (MAP) policy, which we respect. If you find a lower price from another online retailer within 30 days of your purchase, let us know! As long as the dealer complies with the MAP policy, we will refund the difference to your original payment method.

Price Match Guarantee

To ensure you feel confident in your purchase, we also offer a price match guarantee. If you discover that our website has a lower price for the same item within 15 days of your purchase, we will refund the difference.

To request your refund:

1. Email us a link to the same product on our website or a competitor’s site.
2. Include your order number.
3. Submit your request within 30 days of your order date.

Limitations of the Price Match Policy

Please note that our Price Match Policy has certain limitations:

• The item must be purchased from our website before requesting a price match.
• Promotions such as Black Friday deals, rebates, and “buy one, get one free” offers are not eligible.
• The competitor’s item must be in stock on their website.
• The competitor must be an authorized online retailer; retail locations are not eligible.
• Discount or auction websites (e.g., eBay, Overstock) do not qualify.
• The policy covers the item price and shipping charges but excludes sales tax.

If you have any questions or want to check if a product qualifies for our price match policy before placing your order, please Contact Us.